Delete account

You can request deletion of your account and data.

Start from app settings when available, or contact support from the address connected to your account.

Document status

Status: Draft
Version: Launch draft version
Effective date: Pending review
Last updated: Pending review

1 min read

01

How the request works

01
Send the request

Email support@fitnass.app from the email address or phone number connected to the account.
02
Verify ownership

We may require a secure verification step before completing deletion.
03
Review the outcome

We will explain what was deleted and what must be retained for legal obligations or dispute resolution.

02

Before you request deletion

Active bookings

Active bookings may need to be completed or cancelled before the request is fulfilled.
Pending money

Pending money may need to be resolved before the request is fulfilled.
What must be retained

We will explain what was deleted and what must be retained for legal obligations or dispute resolution.
Removing the app is not deleting the account

Removing the app from your device does not delete the account.